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With the financial assistance of the European Union: ΕΣΠΑ - Ψηφιακό Άλμα

Customer Only Happy

Customer Only Happy
Customer Only Happy
Customer Only Happy
Customer Only Happy
Customer Only Happy

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Customer Satisfaction.pdf 2.16MB Download
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The solution “CUSTOMER ONLY HAPPY” can be adjusted to the specific needs of each company, with the option of changing questions depending on the day or when customer’ s complains are fulfilled. The evolution of technology has brought to the companies tools and systems that can allow them to measure their customer’s satisfaction in their stores. The results are realistic, directly from the customer to the management and at the time of the given services.

ICS ICS

Specifications

Integrated Solutions
Solution Description The solution “CUSTOMER ONLY HAPPY” can be adjusted to the specific needs of each company, with the option of changing questions depending on the day or when customer’ s complains are fulfilled.
Specifications “CUSTOMER ONLY HAPPY” can send report with email, connect to a Server at the Central Offices and locally at the branches in order to collect the results from all sources. On line alert, in case of the customer satisfaction is reduced, under the designated percentage. A message is sent for correction actions.
Benefits On line measurement of client satisfaction, at the time the customer is in the store. The result is to reveal the weaknesses. Attends, collects and analyses all data according to client’s demand. Leads the enterprises to take action and correct the weaknesses in order to improve customer’s satisfaction. Completely adjusted to client’s needs. Option of changing questions depending on the day or when customer’ s complains are fulfilled.
Equipment The system consists of: Tablet (tablets are connected (wifi) to a server-On line connection required). Tablet Base with column or on desk. Software license per terminal (tablet). Central Management Software Application.

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